Frequently Asked Questions

Everything you need to know about shopping with FANG NYC

What is the processing time for my order?

All orders are processed within 2-4 business days. You will receive a confirmation email with tracking information once your package has been dispatched from our NYC studio.

Do you offer international shipping?

Yes, FANG NYC ships worldwide. International shipping rates and delivery times are calculated at checkout based on your location and selected service.

What is your return policy for seasonal collections?

We accept returns on unworn, unwashed items with original tags attached within 14 days of delivery. Please note that certain limited-edition pieces or sale items may be final sale.

How do I ensure I am ordering the correct size?

Each product page includes a detailed size guide with specific measurements. As our silhouettes range from tailored to oversized, we recommend comparing these measurements against a similar garment you already own.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as PayPal, Apple Pay, and Google Pay for a secure checkout experience.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we begin processing orders immediately. If you need to make a change, please contact our support team within 1 hour of placement and we will do our best to accommodate your request.