Returns & Exchanges

At FANG NYC, we want you to be completely satisfied with your purchase. If you are not happy with your order, we accept returns of unworn, unwashed items with original tags attached within 14 days of delivery.

1

Initiate Your Request

Visit our online return portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack your items in their original FANG NYC packaging, ensuring all designer tags and hygiene seals remain intact.

3

Ship It Back

Affix the prepaid shipping label provided via our portal and drop off the package at any authorized carrier location.

4

Quality Check & Refund

Once our studio inspects the returned items, your refund will be processed to the original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing